Effective Date:  21/07/2024

Introduction

360 Pawsibilities ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

What Information Do We Collect?

We collect the following information:

• Personal Information: This may include your name, email address, phone number, and billing address, if you choose to purchase services.
• Non-Personal Information: This includes information about your device, browsing activity on our website, and interactions with our services. This data is collected automatically and anonymously.

How Do We Use Your Information?

We use your information for the following purposes:

• To provide and improve our services, including scheduling appointments and processing payments.
• To communicate with you about your appointments, services, and special offers.
• To personalize your experience on our website.
• To analyze website usage and improve our services.
• To comply with legal and regulatory requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: When you book an appointment or purchase a service, we need to process your data to fulfill the contract.
• Legitimate Interests: We use your data for our legitimate interests, such as website improvement, marketing, and fraud prevention. We will always balance our interests with your data protection rights.
• Consent: In some cases, we may ask for your specific consent to process your data, such as for marketing purposes.

Data Sharing

We will not share your personal information with third parties except in the following circumstances:

• With service providers who help us operate our business, such as payment processors or appointment scheduling services. These providers are bound by contractual obligations to keep your data secure.
• To comply with legal and regulatory requirements.
• In exceptional circumstances, to protect the safety of ourselves, our users, or others.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website is 100% secure.

Your Rights

You have the following rights regarding your personal data:

• Access your data and request a copy.
• Rectify any inaccurate data.
• Request to erase your data (in some cases).
• Restrict processing of your data.
• Object to processing of your data.
• Withdraw your consent (where applicable).

To exercise your rights, please contact us at info@360pawsibilities.co.uk.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@360pawsibilities.co.uk